Effective Date: June 1, 2026
At Afraeka Adventures Ltd (“we,” “our,” or “us”), available at https://afraekaadventures.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Afraeka Adventures Ltd and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
To plan and execute your safari and travel itineraries across East Africa, we may collect personal information that you provide directly to us when booking a tour, subscribing to our newsletter, or contacting us for inquiries. This information may include:
- Identity Data: Full name, passport details (required for gorilla tracking permits, park entry, and local flights), nationality, and gender.
- Contact Data: Email address, phone number, and physical billing address.
- Travel Preferences: Dietary requirements, medical/fitness conditions relevant to trekking or safaris, and specific tour preferences.
- Payment Data: Financial information required to process payments securely through our authorized payment gateways.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and booking services.
- Process your reservations, book permits (such as mountain gorilla and primate trekking permits), secure accommodations, and arrange transport.
- Improve, personalize, and expand our tour packages and website experience.
- Communicate with you regarding your itinerary, updates, and customer support.
- Send you promotional emails or newsletters, provided you have opted in to receive them.
- Prevent fraudulent transactions and ensure the security of our platform.
3. Sharing Your Information with Third Parties
We do not sell or rent your personal data. However, to fulfill your travel arrangements, we must share relevant details with trusted third parties, including:
- Local Authorities & Wildlife Agencies: Such as the Uganda Wildlife Authority (UWA) for securing trekking and park entry permits.
- Service Providers: Accommodations (lodges/hotels), local airlines, and activity operators included in your itinerary.
- Payment Processors: Secure billing platforms used to handle transaction payments safely.
- Legal Compliance: If required by law or in response to valid requests by public authorities (e.g., URSB or URA in Uganda).
4. Log Files and Analytics
Afraeka Adventures Ltd follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
5. Cookies and Tracking Technologies
Like any other website, afraekaadventures.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
6. Data Security and International Transfers
Since we welcome international travelers from across the globe, your information may be transferred to and stored on servers located outside of your home country. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Data Protection Rights
Depending on your country of residence (such as the EU under GDPR), you have certain data protection rights. You have the right to:
- Request access to the personal data we hold about you.
- Request that we correct any information you believe is inaccurate.
- Request that we erase your personal data, under certain conditions.
- Object to or restrict our processing of your personal data.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.
9. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
- Email: info@afraekaadventures.com
- Website: https://afraekaadventures.com/contact